Sebastián

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Unfortunately the experience with Sebastian has not been a good one. Although I made it clear to him that I needed to know the approximate time I was going to feed my cats (he gave them the proportion of wet food and I gave them the dry proportion with the automatic feeder), he only kept his word on the first day.

The rest of the days, after I asked and insisted that he had to know an approximate time slot, he told me one thing and did another. This has caused my cats to go for long periods of time without feeding unnecessarily.

After telling him several times by WhatsApp, he still didn't understand the need to tell me when he would come by the house to feed the cats. Therefore, I preferred that my cats only ate feed on the last day and that he didn't come by the house.

Lamentablemente la experiencia con Sebastián no ha sido buena. A pesar de que le dejé clara la necesidad de saber la hora aproximada sobre la que iría a echarle de comer a mis gatas (él les daba la proporción de comida húmeda y yo con el comedero automático les daba la proporción seca) solo el primer día cumplió con su palabra.

El resto de días, después de yo preguntar e insistir en que tenía que saber un tramo horario aproximado, me decía una cosa y hacía otra. Lo que ha hecho que mis gatas pasen periodos largos sin alimentarse sin necesidad.

Después de comunicárselo varias veces por WhatsApp, él seguía sin entender la necesidad de decirme cuándo pasaría por casa para alimentar a las gatas. Por lo tanto, preferí que mis gatas solo comieran pienso el último día y que él no pasara por casa.

Response from Pet Sitter:

I'm sorry to hear that you were dissatisfied with my service. I take all feedback seriously and would like to address your concerns.

I attended to your cats every day, ensuring they had fresh food and water, cleaning up after them, and maintaining a clean environment as per your instructions. In between, I sent daily photo updates to confirm that everything was in order.While I aimed to arrive within the specified time frame, there were instances where my arrival varied between 15 to 90 minutes of the expected hour. However, this did not result in the cats going unfed for 16 hours, as you claimed. If you were concerned about timing, the automatic feeder could have been a viable solution.

I am particularly disappointed that you implied I did not care about animals. I dedicated significant effort to caring for your cats. I hope future clients understand the dedication I put into my work.